Generic and non-stock tires

Introduction

TireTutor is built to keep your inventory accurate and consistent. When you add products to inventory, you’re guided through picking a category, a brand, and a product code or SKU from a dropdown. That structure prevents typos and duplicate entries—so you don’t end up with three different spellings of the same tire and no idea how many you actually have on the shelf.

Using SKUs from the tire catalog keeps your stocked tires clean and reliable in the system. But we also know that the real world isn’t always perfectly SKU-based. Sometimes you have used tires, one-off tires, or tires that just aren’t in the catalog. That’s where generic tires and non-stock tires come into play.

Adding a Generic Tire to a Work Order

Here's how to add generic tires to a work order:

1. Open the work order for your customer.

2. Add the Tire R&R service to the ticket.

3. Click the Edit pencil icon on that service line.

4. In the product dropdown where you select the tire, start typing ‘Generic’.

5. Choose the appropriate generic tire from your inventory—for example, ‘Generic 18" Tire.’

6. Set the quantity—maybe four tires—and add the price per tire, such as $95.

7. Click Save, and you’ll see the line total and the work order total update.

You’ve now added a generic tire from your inventory to this work order, and you can proceed just like you would with any other tire sale.

Finding and Adding Non-Stock Tires from the Catalog

There are four ways you can encounter a non-stock tire in the catalog:

1. By Size
   If you search the catalog for a tire size that you don’t currently stock, the system will show you a non-stock version of that tire size.

2. By Dimension
   If you search by a specific dimension that isn’t present in your inventory, the catalog will return a non-stock tire for that dimension.

3. By SKU
   When you search by SKU, our fuzzy search brings close matches to the top. If that exact SKU isn’t in your inventory, you’ll still see a non-stock version of it at the bottom of the list.

4. By Vehicle
   For unusual or rare vehicles where you don’t have any matching stocked tires, the catalog will return non-stock tires that fit that vehicle.

Once you see a non-stock tire in the search results, you can select it and add it directly to the work order. After you add a non-stock tire to the work order, you can edit the tire name on the line. This is helpful if you want to call out the brand, pattern, or a note specific to that sale.

Conclusion

By combining catalog-based accuracy with the flexibility of generics and non-stock options, you can handle the real-world situations that come through your bays every day—without sacrificing clean, reliable data.