How to send a contactless payment link to your customer

How to Send a Contactless Payment Link (Text to Pay)

TireTutor makes it easy to collect payment by sending your customer a secure payment link via text message and email once a work order is complete.

Follow the steps below:

Step 1: Complete the Work Order

1. Open the customer’s Work Order.

2. When everything is finalized, click Mark Complete.

3. Confirm that you’re ready to issue the invoice (note: no further edits can be made once completed).

Step 2: Select “Text to Pay”

1. After marking the work order complete, click on the link below the orange "process payment" button: Finance, Text2Pay, Additional Payment

2. The system will automatically send a secure payment link to:

   • The customer’s email address on file

   • The customer’s mobile number on file

You’ll see a confirmation that the message has been successfully sent.

Step 3: Preview or Copy the Payment Link (Optional)

From the work order, you can:

• Click the payment link to preview exactly what the customer sees

• Copy the link to paste into a separate email if needed

Step 4: What the Customer Receives

The customer will receive:

An Email

• Displays your shop name at the top

• Shows the invoice total

• Includes a breakdown of services

• Contains a Pay Invoice button

A Text Message

• Includes a secure payment link

• Opens the same payment screen as the email

Customer Payment Options

The secure payment page allows customers to:

• Pay with Apple Pay

• Pay with Google Pay

• Enter credit or debit card

• Submit an ACH transfer

• Use Afterpay (if enabled)

Once payment is completed, it will reflect in the work order.

Why Use Contactless Payments?

• Faster checkout

• Reduced counter wait times

• Convenient remote payment

• Secure digital transaction

• Fewer phone calls to collect payment

That’s it! Now you can collect payment quickly and securely — without the customer needing to return to the counter.